1) Who we are and what we do
Presale Web3 Limited ("Presale Web3", "we", "our") is a company incorporated in the United Kingdom (Company No. 16724295). We provide non‑custodial, developer tools that enable crypto presale teams to accept on‑chain payments directly to their own wallets. We are a software provider only. We do not hold, receive, store, exchange, or transmit customer funds on anyone’s behalf.
Nothing on our websites, documentation, or dashboards is investment, legal, accounting, or tax advice. You are responsible for your own compliance obligations.
If you do not agree to these Terms, do not access or use our software, SDKs, widgets, APIs, or websites (collectively, the Services).
2) Eligibility
You must be at least 18 years old and have the authority to bind the entity you represent. You may not use the Services if you are subject to applicable sanctions or if doing so is illegal in your location.
3) Accounts & access
You are responsible for safeguarding API keys, webhook secrets, and any credentials used to access the Services. You must promptly notify us of any suspected compromise. You remain responsible for actions taken using your credentials.
4) Non‑custodial architecture
All crypto transfers occur from a purchaser’s wallet to a wallet you control. You alone configure destination addresses, minimum confirmations, and supported assets/chains. Presale Web3 never takes possession of private keys or recovery phrases and does not intermediate, escrow, or settle transactions.
5) Your responsibilities
- determine whether your presale, token, or rewards constitute securities, e‑money, or other regulated instruments, and obtain all required authorisations, registrations, or licences;
- implement KYC/AML/KYT, age gating, transaction monitoring, sanctions/PEP screening, and geoblocking of restricted locations where required by law or by your partners;
- provide clear consumer and risk disclosures (including no‑refund terms if applicable) and accurate pricing/FX information to your users;
- comply with tax, reporting, and record‑keeping obligations in every jurisdiction you target or operate in; and
- configure reasonable confirmation thresholds and webhook handling to prevent double‑spend or replay.
6) Prohibited uses
You will not use the Services in connection with: unlawful activity; sanctions evasion; ransomware or malware; mixing/tumbling services; terrorist financing; unlicensed money transmission; pyramid or Ponzi schemes; unlawful gambling; sale of illegal drugs, counterfeit goods, or weapons; exploitation or abuse; doxxing or harassment; or any activity that, in our reasonable opinion, presents excessive risk or could cause us to lose service providers. We may update this list from time to time.
7) Third‑party services
The Services interact with third‑party wallets, nodes, analytics providers, and KYC vendors. Their terms and privacy practices apply. We do not control or guarantee third‑party services and are not responsible for their performance or security.
8) License & IP
Subject to these Terms, we grant you a revocable, non‑exclusive, non‑transferable licence to use the Services for your own presale operations. We retain all rights, title, and interest in the Services. You grant us a limited licence to use logos and feedback to provide and improve the Services and to identify you as a customer (you may opt out by notice).
9) Beta features
We may label certain capabilities as alpha/beta/preview. They may be unstable or change without notice and are provided “as is’’ without warranties.
10) Changes, downtime, and support
We may add, remove, or modify features at any time. The Services may be unavailable due to maintenance, provider outages, or network issues. Unless a separate written SLA is in place, we do not guarantee uptime or response times.
11) Fees and taxes
Where fees apply, we will communicate the applicable pricing on our website or in an order form. You are responsible for all taxes, duties, and withholdings arising from your use of the Services and from sales you conduct using the Services.
12) Compliance & export
You represent that you (and your beneficial owners, directors, and key personnel) are not on any applicable sanctions or restricted‑party lists and are not located in embargoed jurisdictions. You will not export or re‑export the Services except in compliance with applicable export control laws.
13) Data; privacy
We process limited personal data to operate websites, dashboards, and support. Please see our Privacy Policy for details. You must have an appropriate legal basis to provide any personal data to us (e.g., for webhook event payloads or support tickets) and must not transmit sensitive categories of data unless required and agreed in writing.
14) Disclaimers (no warranties)
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTY, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, OR THAT THE SERVICES WILL BE ERROR‑FREE, SECURE, OR UNINTERRUPTED. ON‑CHAIN TRANSACTIONS ARE IRREVERSIBLE AND SUBJECT TO NETWORK RISK.
15) Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRESALE WEB3 AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) USD 1,000. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS—IN WHICH CASE THOSE LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED.
16) Indemnity
You will defend, indemnify, and hold harmless Presale Web3 and its officers, directors, employees, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from or relating to: (a) your presale, token, or rewards program; (b) your breach of these Terms; (c) your violation of law; or (d) any third‑party claim relating to content, smart contracts, wallets, or transactions you control.
17) Suspension & termination
We may suspend or terminate access immediately if we reasonably believe you breached these Terms, present unacceptable risk, or if required by law or a provider. You may stop using the Services at any time. Sections that by their nature should survive (e.g., fees, IP, disclaimers, limitation of liability, indemnity, governing law) will survive.
18) Governing law & dispute resolution
These Terms are governed by the laws of the United Kingdom (England & Wales), excluding conflict‑of‑laws rules. Any dispute will be finally resolved by confidential, binding arbitration under the LCIA Rules, seat London, language English. Each party waives any right to participate in a class or representative action. Either party may seek injunctive relief in any court of competent jurisdiction to protect IP or confidential information.
19) Miscellaneous
- Entire agreement. These Terms, any order form, and referenced policies form the entire agreement and supersede prior understandings.
- Changes. We may update these Terms by posting a new version. Material changes will be indicated by an updated date. Continued use after the effective date constitutes acceptance.
- Assignment. You may not assign these Terms without our prior written consent. We may assign to an affiliate or in connection with a merger, acquisition, or asset transfer.
- Severability & waiver. If any provision is unenforceable, the remainder remains in effect. Failure to enforce is not a waiver.
- Notices. Legal notices may be sent to Presale Web3 Limited (UK company number 16724295) via the contact details published on our website and are deemed given when received.